Shipping Policy

Order Processing

All Questionable Clothes Co. products are made to order. This means your items are produced specifically for you after your order is placed.

Most orders require time for production before they are shipped. Processing times may vary depending on the product, order volume, holidays, and other circumstances.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your order and delivery location.

Any available shipping options and estimated delivery times will be shown before you complete your purchase.

Estimated Delivery Times

Delivery times shown at checkout are estimates and are not guaranteed.

Production time is separate from shipping time. Your order must first be produced before it can be handed over to the shipping carrier.

Delivery may take longer during holidays, high-volume periods, severe weather, customs processing, carrier delays, or other circumstances outside our control.

Order Tracking

When tracking is available, you will receive a tracking number by email after your order has shipped.

Please allow some time for tracking information to update after receiving your shipping confirmation.

International Shipping

We may ship internationally to locations available at checkout.

International shipments may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, customers are responsible for any applicable customs duties, import taxes, or fees.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, contact us immediately at questionableclothesco@gmail.com.

We will do our best to correct the address before the order is shipped, but changes cannot be guaranteed once production or shipping has begun.

Additional shipping costs may apply if an order needs to be reshipped because an incorrect or incomplete address was provided.

Lost or Missing Packages

If your order has not arrived and you believe it may be lost in transit, please contact us at questionableclothesco@gmail.com.

We will review the tracking information and work with our fulfillment and shipping partners to investigate the issue.

Claims for packages believed to be lost in transit should be submitted within 30 days of the estimated delivery date.

Damaged or Incorrect Orders

If your order arrives damaged, defective, misprinted, or you receive the wrong product, please contact us at questionableclothesco@gmail.com within 30 days of receiving your order.

Please include your order number and clear photos showing the issue.

For more information regarding replacements and refunds, please review our Refund & Return Policy.

Multiple Packages

Some orders may be fulfilled from different facilities or contain products that are shipped separately. As a result, your order may arrive in more than one package and at different times.

Contact Us

If you have questions about your shipment or order, please contact:

Questionable Clothes Co.
questionableclothesco@gmail.com